Cancellation

A cancellation fee of $50 is charged to clients who cancel without notification within 24 hours of the booked appointment. Speak Hear will endeavour to ensure reminders are sent in advance of appointments to allow ample time to reschedule.

Rebates

You may be eligible to claim for our services through the following health care funds:

• Medicare
• Private health insurance (you will need to contact your health fund to determine whether any rebates apply)
• Chronic Disease Management Plan (formerly Enhanced Primary Healthcare Plan)
• National Disability Insurance Scheme (NDIS) - only self managed or plan managed clients

All major credit cards are accepted. Electronic claiming for Medicare and private health insurance is available on site for your convenience

 Medicare Rebates

You may be eligible for a Chronic Disease Management (CDM) Plan (a letter referral is not eligible for a rebate - this will need to be a CDM plan). Speak to your GP about your eligibility. You may also be eligible for Medicare rebates if you have a referral from an Ear Nose and Throat (ENT) Specialist. You will need to pay the total cost of the appointment ($85), and any Medicare rebates applicable will be deposited into your account instantly with our HICAPS facility. Please make sure you bring a debit card for us to re-deposit the Medicare rebate. Overall cost with a CDM Plan is $30 for the diagnostic hearing assessment.